Reviews
State Farm® Agent RK Prater
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Britni Owens
September 18, 2026
"We switched insurance a little over a year ago and could not be happier! Don’t let the cheap prices fool you, as every staff member there is so welcoming and helpful. When my husband had an unfortunate auto wreck earlier this year RK was so helpful and took great care of my family."
"Britni,
Thank you so much for sharing your wonderful experience! We're thrilled to hear that you and your family are happy with your decision to switch to our office. It's great to know that our team was able to provide the support you needed, especially during your husband's auto incident. We're always here to help and make sure you feel welcomed and taken care of."
David Owens
September 18, 2026
"R.K is there when you need him no matter if it’s after hours. And there rates are great. I would recommend R.K with State Farm to be you next Insurance agent. Give him a call…."
"David,
Thank you so much for your wonderful feedback! It's fantastic to hear that you feel supported by our office, even after hours. We're thrilled to know you're happy with the service and rates. Your recommendation means a lot to us. If you ever need assistance with your insurance needs, don't hesitate to reach out."
Ray Black
September 1, 2026
"Steve was very nice to work with. Very informative. Not only did he save us $1300 a year on our home owners insurance, he is creased our coverage too."
"Ray,
Thank you so much for sharing your wonderful experience! It's fantastic to hear that you found working with Steve to be both pleasant and informative. We're thrilled that he was able to assist you with your homeowners insurance and enhance your coverage. Your satisfaction is our priority, and we're delighted to have met your expectations.
Looking forward to serving you again!"
Linda Allen
August 17, 2026
"Ethan was very helpful, knowledgeable, and professional. He answered all of my questions and explained each policy thoroughly. Their insurance cost quotes for home and auto were way more reasonable than my previous insurance company. So far I am very happy with choice to switch to State Farm."
"Linda,
Thank you so much for your wonderful feedback! It's fantastic to hear that you had such a positive experience with our office. We're delighted that Ethan was able to assist you with your home and auto insurance needs and that you're happy with your decision to switch. If you have any more questions or need further assistance, please don't hesitate to reach out. "
Mary Bailey-Ford
August 14, 2026
"Good listener follow up great and very professional"
"Mary,
Thank you so much for your wonderful feedback! It's fantastic to hear that you found the service to be professional and appreciated the attentive listening and follow-up. We're thrilled to have met your expectations and are here to assist you with any of your insurance needs. Your satisfaction is our priority, and we look forward to continuing to serve you."
Shari Chambers
August 10, 2026
"Great experience at State Farm helped quickly when my insurance was raised in our home/car with costs rising on everything this helped a lot! Thanks State Farm!"
"Thank you Shari for your awesome review and sharing your experience with our office. We are happy to serve you and glad that you had a great experience! "
Trey Snidow
June 5, 2026
"Very helpful. Friendly, and quick."
"Thank you Trey for your kind review. I appreciate you leaving feedback regarding your interaction with our office. We look forward to serving you in the years to come. "
Alexis McCarty
June 3, 2026
"Best family business ever"
"Thank you Alexis for the review. People like you are the reason we do what we do. We appreciate you! "
Matthew Ivey
June 2, 2026
"Terrible customer service for a long time customer. I switched to Matt Collier in Goldsboro."
"Hi Matthew, I’m sorry to hear that you feel this way. We were not aware of any unresolved service concerns during your time with our office, and no issues were brought our attention that would have allowed us to address them.
When you contacted us to transfer your policies to another agency, That request was handled immediately and promptly within minutes. While we respect your decision to move your business elsewhere, we believe our long history of serving customers in the feedback from the many clients we assist every day speaks for itself.
We wish you the very best moving forward! "
Johnnie Bostick
May 11, 2026
"When initially, I purchase this homeowners insurance representative Mr. Capps was so kind in answering my questions. Everything, was sent to me in reference to my policy. I’m very satisfied with the service I have been provided. Thank you to my agent too. ❤️"
"Thank you Mr. Bostick for your kind review. We appreciate your business!"
Vickie Brundage
May 10, 2026
"I am very glad that I contacted this office when searching for insurance quotes. Everyone I spoke to was very nice and knowledgeable. It didn’t take long before I switched to SF thanks to their excellent service (and good prices)."
"Thank you Ms. Vickie for your kind review. It’s great to see and hear that our office processes are working and that everyone you encountered was helpful and nice. We hope to keep your business for years to come and are committed to always offering great customer service! "
Christa B
April 28, 2026
"Needed notary service and everyone was super friendly."
"Thank you Ms. Christa for your kind review. Happy to help you for insurance as well. Thank you highlighting our notary services. "
Stephen
April 14, 2026
"One of the best agents in the city! #GoFalcons"
"Thank you Stephen for leaving us an awesome review. We are proud to support 71st baseball!"
Joseph Ortiz
April 14, 2026
"One of the best agents out there #GoFalcons"
"Thank you Joseph for your review. Appreciate the confidence in our office. "
janice fulmore
March 25, 2026
"Very helpful good price Very patient"
"Thank you Janice for your review. It’s refreshing to hear that we were helpful and that you said that we were patient. We strive to have the heart of a teacher and make sure that we explain what you’re getting when you buy insurance from us. We appreciate having you as a customer!"
Joshua Clark
March 23, 2026
"I Have been with you for over 15 years. I can’t think of no better place I’ll rather be. Go Falcons!!"
"Awesome to hear from you Josh. Thank you being a valued client for so long with your home and auto. We appreciate your business! "
Expo
March 18, 2026
"Best insurance company around!!! Go Falcons"
"Thank you for your kind review. We appreciate your business and taking the time to tell others about us. "
nas
March 18, 2026
"One of the best in town, helped me with everything I need to know! Go 71st Baseball"
"Thank you for your review. Happy to help! Go 71st! "
Anthony Gatena
March 17, 2026
"Excellent customer service"
"Thank you Anthony for your review and letting us know how we’re doing. We appreciate your business! "
Benard Davis
March 13, 2026
"It was my pleasure to meet Zach which I consider my friend now as well as my neighbor. I had the privilege to experience a one on one conversation with him in which he introduced me to State Farm and what an awesome experience it was."
"Thank you Bernard for your awesome review. Happy that Zach was able to take care of you and offer such a great experience! "
G M King
March 11, 2026
"Stopped here today and found the lady at the front very pleasant."
"Thank you for the kind review. Please let us know what we could have done to earn that extra star. Thank you for stopping by! "
Katie Ollis
March 11, 2026
"Madilyn very helpful informative and sweet as she can be thanks for you help"
"Thank you Ms. Katie for your kind review. We appreciate the shout out for Madilyn. We agree, she is awesome! "
antonio rivera
February 2, 2026
"State Farm Amazing service, reliable and same day insured"
"Thank you Antonio for the amazing review! Glad that Mr. Ethan was able to take care of you the same day for your auto and home insurance. "
James Gibson
November 26, 2025
"I really Appreciate the service they offer!"
"Thank you James for the 5 star review. We appreciate you! Happy Thanksgiving!"
James Sargent
October 28, 2025
"I'd like to thank Ethan, I literally saved thousands of dollars a year. Give State Farm a call if your insurance is going up or just to see if you can save because I did. They also have great customer service. Don't take my word for it, just call and see. Thanks again State Farm!!!"
"That was an awesome and heartfelt review. Thank you so much Mr. Sargent for the kind words and telling us about your experience. We look forward to serving you for years to come! "